Customer Support

Thank you for shopping with us. Our Customer Support team is here to assist you with any inquiries or concerns regarding your shopping experience.

Please refer to the information below to find the help you need.

How We Can Assist You

Order Tracking

Easily track the progress of your order. If you require further assistance, our team is ready to provide real-time updates.

Shipping Information

Get detailed information about shipping schedules, delivery times, and courier services.

Returns and Refunds

If you experience any issues with your order, we offer a straightforward return and refund process to ensure your satisfaction.

Account Assistance

For any account-related concerns, such as login issues or updating personal details, our support team is available to help.

Support Availability

Monday – Friday | 08:00 AM – 05:00 PM (GMT+7)

Saturday, Sunday, and Public Holidays | Closed

Contact Information

WhatsApp: +62 896-6941-4737

Live Chat: Available during business hours via our website

Quick Assistance

For immediate help, please use the Live Chat feature on our website.

Our customer support agents are ready to assist you during operating hours.

We are committed to providing you with the best service and ensuring a smooth and enjoyable shopping experience.